CUSTOMER SERVICE & CONTINUOUS SUPPORT
Impact Group provides around-the-clock client support to guarantee that your products have maximum oversight and visibility. We provide unparalleled support to ensure the standards you expect are met coupled oversight and follow through.
Our customer service department provides a fully dedicated team with an average of 20 years of experience. Impact Group is a passionate group of professionals achieving the results, setting new benchmarks, and providing service you have come to expect.
Our team boasts:
- Dedicated customer service person, one point of contact.
- 4% error free invoicing.
- 24/7 Service to our clients.
- Constant cleansing and maintenance to ensure integrity.
- Pricing and promotional management.
- Strategic involvement with client managers and customers.